good stay with room for improvement

The location made it easy for us to explore shopping areas nearby. The staff were genuinely friendly and attentive to our needs.

The room could have been a bit more spacious for our family.

100% recommend for a day tour

Friendly staff, convenient location, with a huge Don Quijote store just across the street that is perfect for souvenir shopping and a quick 3-minute walk from Namba Station, making exploration easy and accessible.

No complaints.

The location is unbeatable, just off Dotonbori. Access to major train lines is super easy, and the room was spacious and stylish. We were lucky to have a room with a view of the bustling street, making it a great spot to people-watch.

Great location and spacious room. A/C kept resetting, woke up sweating each night.

The hotel's sleek black, white, and red decor gave everything an elegant touch. The common areas felt welcoming and were easily accessible, making it easy for seniors to enjoy the beautiful atmosphere without any hassles.

More comfortable seating options in common areas.

Great central location near Dotonbori. Rooms are compact but stylish and very clean. The staff were cute and attentive There’s a rooftop bar with fantastic views. Breakfast choices were good and fresh. 🍽️

I had a fantastic stay, especially enjoying the spacious corner room and the incredible breakfast options with a diverse range. The cleanliness was impressive, making it a standout experience overall. I’d definitely stay here again!

The dining scene around Cross Hotel is on fire! We hit up Kani Doraku Dotombori Honten for the freshest crab—totally legit! Plus, the Namba area is packed with brilliant spots like Chibo for okonomiyaki and Mizuno for killer pancakes. The location makes adventuring for food an absolute breeze.

Now, for the cheeky bit, the noise from the street can crash in like a party crasher, even on the 13th floor! And while breakfast was decent, it lacked that personal touch—felt more like assembly line cuisine than a cozy morning bite. Just a detail that could boost the vibe!

The location is amazing, just a short stroll from vibrant eateries and shopping areas. Breakfast offered a unique variety, including special items like eggs benedict and delicious beet juice. The staff was incredibly friendly and helpful, making the experience even better. However, the room was a bit small for a family of four, and the noise from surrounding nightlife was occasionally noticeable on weekends.

Exceptional Stay with Impeccable Service

We enjoyed a fantastic family stay! The staff consistently went above and beyond, making us feel welcome. The breakfast spread was delightful—definitely try the eggs Benedict! Proximity to the lively Dotonbori made our trip even better. Pack light. storage space is limited.

The hotel's contemporary decor was beautiful and welcoming. With its spacious lobby and seating areas, it was accessible for seniors like me, making it a pleasure to relax after a day of exploring the vibrant city.

More comfortable seating in common areas would be nice.

The lounge area was a fantastic place to unwind, but

the seating could be more comfortable. The staff were very attentive, making our stay enjoyable, while the great selection of drinks and snacks offered a nice retreat after a busy day exploring. However, it did get a bit crowded at times.